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Patricia Erustes, consultora en revenue y customer experience para turismo

12 Revenue Leakage Points

How to detect where sales are being lost across WhatsApp, web chat, DMs and conversational channels.

Detect friction in response and follow-up

Identify invisible conversion losses

Prioritize quick wins before scaling

Active Channels
What is your main friction point today?
We lose sales because of slow response times
We generate demand, but conversion is low
There is no clear lead follow-up process
Customer care is inconsistent across channels
The operation gets overwhelmed during high season
We want to apply AI without putting the customer experience at risk
Other
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